Privacy Notice
Last updated: September 2026
At Samira Stevenson - Lifestyle Concierge, we understand the importance of privacy and discretion. We are committed to protecting your personal information and treating it with the same care and confidentiality that we bring to every aspect of our service.
This Privacy Notice explains what information we may collect, how we use it and your rights in relation to your personal data.
Who We Are
Samira Stevenson - Lifestyle Concierge is a trading name of Off Piste Media Limited, which provides Lifestyle Concierge, Personal Assistant, Event, Travel and related services to private and business clients.
For the purposes of UK data protection law, Off Piste Media Limited is responsible for the personal information we collect and use.
You can contact us at:
Email: samira@samirastevenson.com
Information We May Collect
The information we collect will depend on your relationship with us and the services you ask us to provide. It may include:
Your name and contact details
Your address
Information about your family or household where relevant to the service
Travel and booking information
Preferences, requirements and other information you choose to share with us
Information required to organise events, appointments, purchases or reservations on your behalf
Payment, invoicing and transaction information
Correspondence between you and Samira Stevenson - Lifestyle Concierge
Information submitted through our website or contact forms
Technical information collected when you use our website, where applicable
We will only ask for information that is relevant to providing our services or running our business.
How We Use Your Information
We may use your personal information to:
Respond to enquiries
Provide and manage our services
Make bookings, reservations, purchases or arrangements on your behalf
Communicate with suppliers and other third parties where necessary to fulfil your requests
Manage our relationship with you
Process invoices and payments
Maintain appropriate business and financial records
Improve our services and website
Send occasional news or marketing communications where you have chosen to receive them or where otherwise permitted by law
Meet our legal and regulatory obligations
Under UK data protection law, we must have a lawful basis for using your personal information. Depending on the circumstances, we may process your information because it is necessary to provide a service or fulfil a contract with you, because we have a legitimate business interest in doing so, because we are required to do so by law, or because you have given us your consent.
Where we rely on consent, you may withdraw that consent at any time.
Sharing Your Information
Providing a personal concierge service sometimes means sharing relevant information with trusted third parties on your behalf.
Depending on the service you request, these may include hotels, restaurants, venues, travel providers, event suppliers, tradespeople, couriers, professional advisers, payment providers or other service providers.
We will only share the information reasonably necessary to carry out your request.
We may also use trusted third-party providers to support the operation of our business and website. Where these providers process personal information on our behalf, we take appropriate steps to ensure that your information is handled securely and in accordance with applicable data protection law.
We do not sell your personal information.
International Services
Some of the services we arrange may involve organisations located outside the UK, particularly in relation to international travel, accommodation, events or overseas suppliers.
Where personal information is transferred internationally, we will take appropriate steps to ensure it is handled in accordance with applicable UK data protection requirements.
Confidentiality
Discretion is at the heart of our service.
Information entrusted to Samira Stevenson - Lifestyle Concierge is treated as private and confidential and is only used or shared where necessary to provide the services you have requested, to operate our business or where required by law.
We are also happy to enter into a Non-Disclosure Agreement (NDA) where appropriate.
How Long We Keep Your Information
We only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including providing our services and meeting any legal, accounting or reporting requirements.
When information is no longer required, it will be securely deleted or disposed of where appropriate.
Your Rights
Under UK data protection law, you have a number of rights in relation to your personal information. Depending on the circumstances, these may include the right to:
Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information
Ask us to restrict the way we use your information
Object to certain uses of your information
Request the transfer of your information in certain circumstances
Withdraw your consent where we rely upon consent to process your information
If you would like to exercise any of these rights, please contact us at samira@samirastevenson.com.
Marketing
We will only send marketing communications where permitted by law.
You can ask us to stop sending marketing communications at any time by contacting us or by using the unsubscribe option included in our marketing emails, where applicable.
Cookies
Our website may use cookies and similar technologies to help it function correctly, understand how visitors use the site and improve the overall experience.
Some cookies are essential for the website to operate. Where consent is required for non-essential cookies or similar technologies, you will be given the opportunity to accept or decline them.
You can also manage cookies through your browser settings.
Third-Party Websites
Our website may contain links to other websites. Samira Stevenson - Lifestyle Concierge is not responsible for the privacy practices or content of third-party websites, and we recommend reviewing their privacy information before providing personal information to them.
Keeping Your Information Secure
We take reasonable technical and organisational measures to protect the personal information entrusted to us against loss, misuse, unauthorised access or disclosure.
Complaints
If you have any questions or concerns about the way we use your personal information, please contact us at samira@samirastevenson.com in the first instance so that we can try to resolve the matter.
You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes to our services, website or legal obligations.
The latest version will always be available on our website, together with the date it was last updated.